Outsourcing/ Business Process Outsourcing

Challenges

For many companies, outsourcing is better in theory than in practice. Some organizations fail to gain meaningful benefits, or they have a difficult time finding and managing global vendors. Many one-off, procurement-driven outsourcing deals actually destroy value in the long run. But at the same time, strong, long-term vendor relationships can be difficult to develop. To succeed, companies must answer questions such as:

• Are we outsourcing the right parts of our business to the right places?
• Does our global production network fully optimize costs and scale?
• How do we choose the best providers and negotiate effectively?
• How can we manage for better results and greater value?

DC GROUP Competencies

Done right, outsourcing and offshoring can do more than just lower costs. DC GROUP helps companies achieve a lasting competitive advantage through the strategic use of outsourcing—which can improve quality and productivity, drive innovation, provide new sources of revenue, open up new markets, and deliver a sustainable cost advantage.
These are some of our key client service areas:

• Developing an Outsourcing Strategy. We work with companies to determine the most suitable outsourcing/offshoring strategy based on business needs, core strengths, the competitive environment, existing vendors, and business strategy.
• Strategic IT Outsourcing. DC GROUP helps clients identify opportunities, manage the bidding process, screen proposals and vendors, develop the contract, and manage the transition.
• Strategic Business Process Outsourcing (BPO). We provide support through all stages of BPO, from strategy and vendor selection through contract development and negotiation, transformation, and evaluation.
• Outsourcing Health Check. We analyze the current status of an outsourcing relationship, assess the value delivered, and recommend ways to improve performance.

DC GROUP’s global network of experts and rigorous, value-driven approach help clients make the right outsourcing decisions and achieve measurable, sustainable results.